Our client, a Human Resources outsourcing company, provides employee benefit management services to their customers. Each year they facilitate an annual benefits enrollment process for their customers, and they needed a way to more effectively manage these updates. Nobious analyzed all aspects of the process and identified a new approach that automated repeated processes and better guided the manual components. The solution also provided better tracking and insights to their customers. Now the enrollment process requires fewer people to manage and is completed in significantly less time each year.
